Configuration and Usage - Atlas Chiropractic Systems

The Safety Net is the integrated reminder and call back system in Atlas. Its main function is to help ‘catch’ Patients who might otherwise drop out of care without proper follow up. To that end it is a place for staff to keep notes on Patients who miss or cancel appointments (and schedule reminders to follow up with them) as well as a system to automatically log Patients requiring follow up from staff.

The Safety Net is designed to be opened daily along with the Atlas System and accessed throughout the day. Clinics that use the Safety Net on a regular basis find Patient retention numbers go up, recommended care schedules are tracked better (Patients make up missed appointments) and communication in the office is increased (no more ‘did you can Mr Smith today?’). It can also be used to help staff track other situations that require follow up with Patients (overdue accounts, workshop attendance reminders and more). One of the most important functions of the Safety Net is to automatically catch Patients who leave the office without scheduling future visits. Gone are the days when Patients will drop themselves out of care by not scheduling future appointments and your staff not knowing to follow up.