Running Low on Texts/Running Out of Texts:
When your texting package reaches the low-level, you will receive an email reminder.
To refill, navigate back to the Online Order site (www.atlaschirosys.com/orders/) and select a refill package. You do not have to order the same amount each time.
NOTE: auto-refill is not an option at this time.
If you run out of texts, Atlas will alert you with a message if you attempt to send an SMS without proper credits.
Your monthly billing will not stop when you exhaust your SMS credits. To cancel the feature, please contact Atlas Support or Sales
Replies from Patients:
Replies from Patients will go back to the email address entered into Clinic Details.
NOTE: End users cannot respond to the Patient reply email. These emails are routed through a third party email server and replies will not be directed back to the Patient.
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