The Calling System in Atlas is designed to help direct and control the Patient Flow in Chiropractic Offices. Large and small offices can benefit from the proper implementation of the Calling Feature.
When Patients sign into the System, they will be automatically directed to the open Adjusting Table or another location, based on rules and criteria established by each clinic. These rules could include ‘holding’ a Patient from the Calling Queue for a specific reason, a Special Appointment is required and more. The Calling System also allows instant control over the open Tables to allow ‘on-the-fly’ configuration.
The Calling Feature is programmed using your Staff’s voice (someone from your office will record each Patient name and Table Location) adding a sense of personality and personalization to your System. Proper use of Calling will also allow more personal interaction between Staff and Patients, as the Front Desk will no longer have to worry about ‘who is next’. Patients will also benefit from calling – instead of spending their waiting time watching for ‘their turn’ – now they can read a message board, check the latest Chiropractic Journal articles or watch a video presentation in your waiting area and simply ‘listen’ for their Adjustment.
This guide serves to help clinics new to Calling, to properly configure the first time settings. It also will instruct clinics currently using Calling to properly maintain the system and to understand the advanced functions of the feature.
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