The Calling Feature requires some basic computer hardware to setup, maintain and function. This equipment includes:
1. Microphone: a microphone will be used to record Patient names. A member of the clinic Staff will need to record each Patient name into the database. Although this sounds like a daunting task, it is relatively quick and easy to accomplish – even on large databases.
Most mid-price microphones from a Computer supply or department store will work. The recordings are generally short and as such, ambient noise during the recording is usually not an issue.
Microphones are available in standard audio jack or USB plug format – either option will work for this purpose.
2. Speakers: your speaker system requirements will depend on your office layout and calling needs.
Smaller clinics can use basic PC speakers, centrally located to their Waiting and Adjusting Areas, while larger clinics may have to implement a more complete office solution.
Remember to take a few criteria into consideration when selecting a speaker system:
• Size of your Waiting Area
• Maximum number of Patients in your Waiting Area at peak time
• Other sound sources in the Waiting Area: Patient conversation, background music, video, etc
• Distance from your Waiting Area to an Adjusting Area
• Obstacles between the Speakers and the Waiting Area: hallways, walls, doors, obstructions, etc
The speaker system and layout you choose should be able to easily be heard by Patients in the Waiting and
Front Desk area. The following are some examples of optimal placements for speakers.
The above images are included only as example and are not implied to reflect an exact setup at any specific clinic. Consult a computer or Sound technician for proper configuration at your clinic.